James Feinstein comes to MPS after serving at the Overseas Private Investment Corporation, the U.S. Government’s Development Finance Institution. As a Special Assistant in the Office of the President he helped advance American foreign policy and increase global economic stability by encouraging private sector investment into emerging markets. Prior to this he worked on Energy, Environment and Transportation policy for Senator Tim Johnson of South Dakota.
James earned a B.A. from Luther College in Decorah, IA and served as a Fulbright Scholar in Thailand where he conducted research on voter motivation and taught English. He is currently pursuing his Master’s degree in Public Policy at Georgetown University. In his spare time James enjoys outdoor activities, reading and traveling.
Last week four intrepid MPS staffers – Zully Barrientos, Ira Casteel, Davin Hattaway, and Sarah Miles – took part in an unusual class at the Shakespeare Theatre Company in DC. “Acting for Business Professionals,” taught by Dan Crane, the Resident Teaching Artist, is designed to help participants articulate and deliver their message with maximum effectiveness.
Pauses, gestures, eye contact, physical presence in the room, intonation, and word choice are just some of the elements they dissected and practiced. Ira’s big takeaway was the presentation preparation. “Breaking up the text in logical beats and practicing out loud while walking around the room will be my new go-to method. Each punctuation mark warrants a physical turn, which forces you to slow down and truly notice pauses in your text.” For Davin, it was the realization that consultants and actors are essentially striving for the same thing. “Both professions need to faithfully represent complex information in a way that’s meaningful and impactful. The tools they provided will give me a new perspective as I consider my own presentations.”
MPS has been a proud sponsor of the Shakespeare Theatre Company since 2009.
MPS’s Quality Management System (QMS) was recently certified by the International Organization for Standardization (ISO) – internationally recognized as the gold standard for quality management. ISO-9001-2008 certification means that MPS maintains a QMS that adheres to the best practices as prescribed by ISO.
The requirements for ISO certification are stringent, and the process arduous, culminating in an intense 3-day audit. According to MPS staffer Wes Cronkite, who, along with Hoor Jangda, worked for over a year to prepare for the certification, “Many firms bring in external resources to obtain an ISO certification. At MPS we did it in-house, working with our internal management team. Our firm’s commitment to a quality, process-based corporate structure has long been in place so we decided to document and translate what we were already doing in a manner which enabled us to gain the certification. We simply built on our existing strategy and structure.”
The ISO certification ensures that quality permeates our organization at all levels: from hiring and performance management, to business development and service offerings, all the way through to client delivery and follow-through. At MPS we are proud of our Quality Management System, which is designed to fulfill our firm’s commitment to public service.