Program Background, Terms, and Conditions

This page outlines programmatic and administrative background information about the Professional Readiness and Effectiveness Program (PREP).

PREP Purpose, Scope, and Learning Outcomes

PREP is a 25-week apprenticeship program whose purpose is to develop the skills, competencies, and organizational awareness of individuals in order to accelerate their career opportunities and enable them to provide more effective delivery to the organizations they serve. The program is centered on four learning outcomes: client delivery performance, analytical framework methodology, validated behavioral competency, and network expansion. Each apprentice is provided with paid client delivery employment, along with weekly formal training sessions, and progress oversight with regular analysis and evaluation through individual coaching.  Additionally each apprentice is required to complete an independent business case study during their apprenticeship, culminating in the presentation of a white paper before a panel of industry leaders and executives.

Certificate Requisites

Apprentices who successfully complete PREP receive a Certificate of Achievement as verification of the completion of all program requirements and mastery of the core competencies in accordance with established PREP standards and requirements. Details of the keystone skill evaluation, or independent business case study, are available upon request to the PREP Director.

To earn a certificate, the apprentice must meet the following requirements:

  • Participate in orientation and required foundational training, Theory of the Firm;
  • Attend a minimum of 80% trainings over the course of the program;
  • Attend all (3) diagnostic and (2) career analysis sessions;
  • Achieve a minimum score of 62 on the Keystone Skill Evaluation of the independent business case; and
  • Complete an (1) exit interview with the PREP Quality Manager.

The PREP Certificate may be presented to employers, stakeholders, and clients, as verification of successful completion of PREP.

Certificate Use and Description

Receiving a Certificate of Achievement from PREP is a significant achievement that should be shared as a professional accomplishment opening to amplify your personal brand. Any questions about appropriate description or use of certificate accomplishment should be directed to the PREP Director, and ongoing monitoring of the alumni network by the Apprenticeship Program Manager and PREP Director will ensure compliance with these standards.

The following are appropriate uses of the certificate and reflection of accomplishment upon completion of the program and receipt of a Certificate of Achievement:

  • Adding PREP behind your name in your signature stamp, business card, LinkedIn Profile, resume, etc.;
  • Listing PREP Certificate in resume and LinkedIn should be stated as ‘Certificate of Achievement’ and list the month of the closing ceremony, checking the box that this certificate does not expire; and
  • Apprentices’ title during the program should be reflected as ‘Consulting Apprentice’ on signature stamps, LinkedIn Profile, resume, etc.; apprentices may also use ‘PACE Analyst’ or other descriptive title based on the work they are performing  with the direction of their manager and approval of the PREP Director.

Requirements for Participation: Security Requirements and Competencies

MPS guidelines for the appropriately controlled release of private and confidential information are consistent with applicable federal and state laws, including the federal privacy law.

All PREP apprentices and management have a responsibility and duty to protect Personally Identifiable Information (PII) of colleagues, including fellow staff and third-party clients.  Apprentices must take proper privacy and security protections including adherence to industry guidelines and self-regulation, to maintain the privacy of staff, such as the safe disposal of records and materials that contain PII. Security training is provided as part of orientation and a signed form is required upon completion of the orientation to document the apprentice’s understanding of the content.

Access to the information resource infrastructure of MPS, including client and partner information, sharing of information, and security of the intellectual products, all require that each user accepts responsibility in protecting the rights of MPS and its client company. The IT infrastructure of the employer enables official and approved business activities that support the ability of staff and apprentices to perform their duties. Use of IT resources by employees and apprentices is permitted and encouraged where such use supports the goals and objectives of the organization.

PREP participants are required to maintain competencies in the following areas: adaptability, teamwork, critical thinking, communication, problem solving, judgment, strategic thinking, customer service, conflict management, business acumen, public service motivation, and accountability. 

Qualifications of Instructional Personnel

Certified and experienced instructors deliver a multidisciplinary curriculum, focused on specific skill development and applied learning to meet the needs of clients as well as apprentices. All of our trainers have direct experience in Federal Government consulting, business development, and/or education, with specific practical experience in their respective training topics, including federal budgeting, contract pricing, strategic planning, communications, and conflict management.

Fees, Deadlines, Cancellation, and Refund Policy

MPS will reissue a certificate with a written request from an apprentice.  For each reissuance, a fee of $25 is charged to the apprentice. If information on a certificate is incorrect, such as the recipient’s name or date of issuance, the certificate must be surrendered to MPS in exchange for a correct certificate issued at no cost to the recipient. Only printed copies of the certificate will be issued, and additional fees may be added to accommodate rushed mail orders. Given that the certificate is valid indefinitely after award, there are no ongoing requirements for certificate renewal.

A certificate issued to an apprentice who successfully meets PREP eligibility criteria never expires.  If MPS, or the appropriate accrediting body, changes the qualifications and requirements of PREP, all certificates issued under previously-established criteria shall remain valid.

For a certificate to be deemed valid, the recipient must have met all eligibility criteria as described in the Certificate Issuance and Use policy.

A certificate is deemed invalid if:

1.  The recipient falsifies any personal information;
2.  The recipient falsifies any information pertaining to their successful completion of the program;
3.  Information is falsified, altered, or changed on the certificate; and/or
4.  It is revealed that the recipient acted in a dishonorable manner at any point in the duration of their contract.

In the event that MPS discovers an apprentice has displayed dishonorable conduct, the case will be reviewed by a committee of MPS selected stakeholders for review. If the group finds the apprentice has displayed dishonorable conduct, the certificate will be invalidated. Dishonorable conduct is defined in this context as intentional lying, stealing, cheating, or colluding in the production of deliverables otherwise deemed “original” work.  Dishonorable conduct is irreconcilable with the pursuit of professional excellence.  The statute of limitations for which a certificate may be revoked and deemed invalid is two years after the certificate’s date of issue.

Any former, current, or prospective PREP apprentice who is believed to have received inappropriate or unfair treatment in the course of their business relationship with MPS is entitled to file a formal complaint or appeal as put forth in this process herein.  MPS will make all attempts to address issues arising from a formal complaint within ten (10) business days, and resolve the complaint or appeal within ten (10) business days of being addressed through a fair and unbiased process.

MPS will attempt to resolve complaints and appeals as amicably as possible. Respondents and appellants will not be subject to discrimination or harassment resulting from their participation in the complaint or appeal process. All communications arising from the complaint or appeals process, together with the proceedings of the Complaints and Appeals Committee, will remain confidential. Records of all complaints and appeals will be kept in accordance with the Records and Document Control Policy.

Academic or continuing education credit earned, specified in terms outlined by the credit-approving entity

MPS believes that instructor-led training is a key element of knowledge transfer.  As such, the training component of PREP is formative for the participants’ professional growth and for acquisition of professional competencies.

MPS reserves the authority to determine the applicability of transferring credits or waiving required training participation based upon previous experience or coursework of non-PREP training programs to substitute PREP trainings. MPS will utilize the following criteria to determine the transfer of credits:

  • The student’s knowledge in subject area;
  • Time lapse since participant received training;
  • Credibility of the training institution;
  • Course description and agenda;
  • Materials used during the course; and
  • The course’s sequence and pre-requisite characteristics.

To petition a transfer of credits, the apprentice must be prepared to provide documentation to prove the transfer of credits meets the criteria above. This documentation will display that the credit is being awarded to an equivalent course, and that the apprentice’s learning will not be hindered in the transfer process.

Commercial Support Disclosure

MPS will ensure that all PREP content is commercial free and evidence-based. Evidence-based content includes tested theory, methodologies, and personal experiences gained by PREP trainers. Disclosure of information about commercial provider and trainer relationships must be verbally disclosed to participants at the affected PREP activity or training.

Changes to Certificate Program Purpose, Scope, Intended Learning Outcomes, Requisites, and Effective Date of Changes

To date, no changes to the PREP Program purpose, scope, intended learning outcomes, requisites, and effective date of changes have been made.

Statement about what inferences can appropriately be made regarding certificate holders

PREP certificate holders have demonstrated their ability to understand the concepts and skills needed to be an effective consultant and team member. It may be inferred through completion of this program that they are effective at client delivery, offer an analytical framework to doing his/her work, demonstrate a validated behavioral competency to interacting with people, and have a solid network, with the skills to continually assess and expand it as appropriate.

Complaints and Appeals

Any former, current, or prospective PREP apprentice who is believed to have received inappropriate or unfair treatment in the course of their business relationship with MPS is entitled to file a formal complaint or appeal as put forth in this process herein.  MPS will make all attempts to address issues arising from a formal complaint within ten (10) business days, and resolve the complaint or appeal within ten (10) business days of being addressed through a fair and unbiased process.

A complaint is a request, verbal or written, made by a former, current, or prospective apprentice to MPS for corrective action relating to the activities of MPS or to the behaviors and actions of MPS employees and management.  MPS must register all complaints, and bring them forth to the Complaints and Appeals Committee. In most cases, the Complaints and Appeals Committee will consist of the MPS Chief Executive Officer, MPS Human Resources Director, and another MPS Manager who is not connected to PREP. This complaint process does not restrict a registrant or person the right to pursue other legal remedies.

An appeal is a written request made to MPS by an appellant for reconsideration of any adverse decision made by MPS related to the certificate program requisites or certificate program process. An apprentice has a right to appeal if MPS denies issuance of a certificate. When the appeal relates to suspension of certificate status, apprentices may maintain their status while awaiting the outcome of the appeal. The appellant has the opportunity to formally present their case and incur no personal cost or expense.

All complaints and appeals must be made directly to the MPS Human Resources Director by phone or email submission. The MPS Human Resources Director will respond to complaints and appeals within ten (10) business days of receipt, and organize next steps and actions to resolve within an additional ten (10) day timeline. The manager implicated with the complaint will be expected to provide evidence, but will not sit on the review committee or be involved in the final decision-making process.

MPS will attempt to resolve complaints and appeals as amicably as possible. Respondents and appellants will not be subject to discrimination or harassment resulting from their participation in the complaint or appeal process. All communications arising from the complaint or appeals process, together with the proceedings of the Complaints and Appeals Committee, will remain confidential. Records of all complaints and appeals will be kept in accordance with the Records and Document Control Policy.