We have a process that identifies, and requires us to consider, the scope and cost of projects, even small ones, throughout the organization.
Our organization plans ahead for things that might go wrong in a project or program, and we think ahead about what to do when things go wrong.
Our organization collects data that is a good reflection of how well our programs and offerings achieve their goals and can adapt to unexpected changes.
Our organization uses feedback and data to measure how well projects and programs are being managed (on schedule, on budget, with correct results).
We are confident that our way of measuring program progress is a good prediction of how well a program will perform.
The reports and data we produce are meaningful to our leaders, and they can access it easily when they need it.
When something goes wrong, or changes unexpectedly, our organization responds in a way that fixes the problem and prevents the same problem from happening again.