Making Investments that Matter
We help managers modernize mission-focused programs and build systems that people actually want to use. Return-to-Mission™ (RTM™) is a change management technique that maps how your organization creates value. By visualizing these connections, we help you maximize the return on your technology and program investments.
Value Mapping
Visualize how work flows between teams to achieve your mission goals. This process highlights logical interdependencies, helping you identify overlooked stakeholders and process gaps. By seeing the full picture, you can uncover unexpected benefits and necessary changes early in the planning phase.
Process Hygiene
We lead a facilitated assessment to find the processes with the most potential for improvement. This step allows you to eliminate outdated procedures that no longer add value or are hindering your mission-critical work.
Organizational Change Management
Manage changes of all sizes with a mission-focused approach that considers your structure, resources, and functions. We combine this operational view with people-centered strategies, helping leaders understand how a decision in one area impacts the overall mission.
Communications Management
Ensure stakeholders understand, support, and contribute to your program’s success. We use a thorough, adaptive planning process that recognizes different audiences need different information at different times to stay engaged.
Governance
Identify the leading indicators of your program’s success. Our governance approach focuses on data, allowing leaders to monitor and improve the specific program interactions that matter most to the outcome.
BPR
Go beyond simple automation. We use industry-standard methods to examine how changes in daily work can enhance your workflows. By applying human-centered design and customer experience principles, we improve the performance metrics that count: cost, quality, service, and speed.